"I normally don’t write reviews, but I needed to for this purchase. I am a huge LEGO fan since 6 years old, I am now 39. I wanted a forklift, but was hesitant to purchase the Technic set because I never owned one and I like just plain Legos. I waited a few months before I convinced myself to try something new. On Thursday, early evening I excitedly purchased the set, took it home, and carefully open the box to look at all the different pieces. I then pulled out my empty plastic containers and sorted the pieces so I could begin construction on my new forklift. As I am anxiously putting piece by piece together, I am getting more and more excited to see the moving gears. I get to page 30 and surprise! I’m missing a piece. I search though all my remaining pieces, I recheck the plastic bags, look in the box, and no piece number 4211805. I was 1 piece short. I put in my claim with LEGO and wait... I’m now disappointed. That was short lived though because I live down the street from the LEGO store and they said I could exchange it so yay! Great customer service!!! I’m super excited to put it together again and I just completed it and wow! All the moving pieces, even the pistons."